Exchanges are welcomed at the shipping expense of the customer (excludes furniture, mirrors, and sale items) and must be within 7 days of receiving products.
All shipping costs for exchanges are the responsibility of the customer
Many of our Moroccan products are handmade, vintage, and one-of a kind. Each piece varies in make, color, design, size, and feature. We do our best to photograph the uniqueness of each item and provide adequate details. If you are looking for something specific we recommend that you contact us directly so we may support you getting exactly what you are looking for and avoid exchange shipping fees.
If an item is damaged please contact us within 7 days of receiving product via email at firstname.lastname@example.org
All products returned to White Pick it Fence for an exchange or store credit must be as purchased, intact and in exact condition as received. Products must not be damaged, used, altered or washed. Proof of receipt is also needed. White Pick it Fence reserves the right not to accept an exchange or refund if this is not proved to be the case. Once approved and returned acceptable for resale the product will then be exchanged or the amount transferred to a store credit voucher for the value of the product.
Shipping & Delivery
Free shipping on orders above $250 (excludes furniture, mirrors, specific vases and select items as noted in product description)
Flat rate $12 shipping on all orders under $250
Exchange shipping fee the responsibility of customer
If you would like to discuss delivery options for furniture and Mirrors please contact us or visit us in our showroom.